Key Takeaways:
- Storage facilities don’t automatically cover your goods, so purchase third-party insurance or enquire about add-on policies from your storage provider.
- Without insurance, you’re liable if stored goods are damaged, lost, or if you cause damage to the facility or others’ property.
- Without insurance, the total goods value cannot exceed $2,000, and irreplaceable items are prohibited.
- Insurance covers theft, damage, natural disasters, and liability, ensuring you’re not financially exposed to unexpected losses.
- Your home or business insurance may extend coverage to self-storage units, potentially saving you from purchasing additional insurance.
- NOTICE TO STORERS – INSURANCE
- You, the Storer, are responsible for organising adequate insurance to cover your stored goods.
- We recommend you organise insurance by purchasing it from a third-party provider or enquire with our friendly staff about our add-on insurance policies.
- It is your responsibility to ensure that any policy you purchase adequately covers your stored goods.
- While it is possible to store goods without insurance, failure to have an adequate insurance policy will increase your potential liability and restrict the goods you can store.
- CONSEQUENCES OF NO INSURANCE
- If you, the Storer, do not have insurance that covers your stored goods, you will be liable, to the extent permitted by law, for any loss to any person arising from the storage of your goods.
- For example, if you do not have insurance that covers your stored goods, you may be liable if:
- the stored goods are lost and / or damaged; and
- the stored goods cause any loss and / or damage to the facility or the property of others.
- Further, if you do not have insurance, the types of goods that you can store are limited. For example, under clause 14 of the Storage Agreement:
- the total value of your stored goods cannot exceed $2,000; and
- you are not permitted to store goods that are irreplaceable, such as currency, jewellery, furs, deeds, paintings, curios, works of art and items of personal or sentimental value.
We recommend you purchase insurance for added protection and peace of mind.

